XM For Business
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How many channels of music are available?
- XM currently offers over 170 digital channels that include 69 commercial free music channels. See the Full Channel Listing.
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Besides music, what other content is available?
- XM offers news, sports, talk and other audio entertainment. Visit our On XM page to explore all of our content.
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Is seasonal holiday music available?
- Yes, during the last quarter of the year, six channels of different types of holiday music are available at no extra cost.
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Can I prevent my employees from playing certain channels that might not be appropriate for my business?
- Yes. All you need to do is call the XM for Business listener care toll free number (1-888-XM4-BUSI) and have any of the channels deleted from your channel lineup.
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Can I listen to different channels at pre-determined times of the day?
- Yes. Some commercial grade XM Radios allow for dayparting. All you need to do is call the XM for Business listener care toll free number (1-888-XM4-BUSI) and we will assist you with dayparting your channel schedule.
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How much does the XM for Business service for business cost?
- We have several attractive options and pricing plans that are tailored to meet your specific business music needs. Please contact us for a quote.
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Why is there a difference in cost between a commercial and consumer subscription?
- A consumer account is established when customers listen to XM programming for personal use in their vehicle or home. In commercial or business settings, such as a doctor's offices, dentist's offices, restaurant/bars, retail stores, hair salons, malls, etc. many customers and/or employees are listening to XM programming as background music. With an XM for Business Service package for your business, PlayNetwork reports and pays all commercial licensing and royalty obligations to the artists, unless you operate an establishment that charges an admission or membership fee (e.g. a theme park, skating rink, dance club, health club, etc.) or use music sources other than XM (e.g. CDs, DJs, live music or terrestrial radio, etc.), in which case you are responsible for payment of any copyright royalties to ASCAP, BMI, SESAC or for any sound recordings.
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Is there a commitment required?
- Yes, XM for Business requires that you agree with the terms and conditions of the Subscriber Agreement. A copy of the Subscriber Agreement is available at the bottom of www.xm4biz.com Web page.
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Are commercial music rights fees paid by XM?
- PlayNetwork pays all required fees to ASCAP, BMI, SESAC, etc. There are no additional fees you are required to pay unless you operate an establishment that charges an admission or membership fee (e.g. a theme park, skating rink, dance club, health club, etc.) or use music sources other than XM (e.g. CDs, DJs, live music or terrestrial radio, etc.), in which case you are responsible for payment of any copyright royalties to ASCAP, BMI, SESAC or for any sound recordings.
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What is the charge if I want a second or more XM receivers to play in another part of my business?
- After the first radio at a location, the XM service for a second or subsequent radios at the SAME business address is $9.99 per month.
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Is there a one-time activation fee?
- Yes. Its $14.99 per radio activated.
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What billing options are available?
- Billing can be monthly, quarterly, or annually.
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What equipment do I need to get XM in my business?
- You need an XM satellite receiver with the accessories for business use. There are many equipment options available. You can view the available receivers and accessories here. For other equipment options contact a dealer in your area.
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Where can I buy the equipment?
- XM has a nationwide network of dealers and equipment distributors. Click Here to find a dealer in your area that can sell you the equipment, install it and provide additional equipment such as amplifiers and speakers for your business.
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Do I need a sound system?
- All XM receivers are designed to work with existing sound systems. If you do not have a sound system and desire to have one installed, our nationwide network of dealers can do that. Click Here to get in touch with the XM dealer in your area.
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Where does the antenna mount?
- The small 2.5" x 3" antenna can be mounted inside any southern facing window or skylight with a clear unobstructed view of the southern sky. The satellite signal will also penetrate some wooden roofs and XM has an extensive network of terrestrial repeaters in most cities, so other locations inside your business may work as well for the antenna. In cases where an outdoor antenna is required, the supplied 2.5" x 3" low profile antenna is weather-proof and can be easily mounted on an external wall pointing in a general southern facing direction with a clear view of the sky. Roof mounting is generally not required.
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Do I need an outdoor roof-mounted antenna and permission from my landlord?
- In the cases where an outdoor antenna is required, the supplied 2" x 3" low profile antenna is weather-proof and can be easily mounted on an external wall with the antenna pointed in a general southern facing direction with a clear view of the sky. Roof mounting is generally not required.
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Is the XM signal subject to outages from rain or snow?
- No. Unlike other satellite services and music services you may be familiar with, XM's unique satellite technology is not subject to any kind of weather related outages.
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Can XM provide music on hold?
- Yes. There is no additional charge for this. Your local XM dealer can provide you with all the required equipment and install it for you.
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How do I find my local XM for Business dealer?
- Click here to get in touch with the XM for Business dealer in your area.
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Is professional installation and support available?
- The XM for Business nationwide dealer network and our toll free listener care hotline are both available to solve any problems you might have and provide installation services.